Social Media - Engaging your customers online requires more than just being on the same social networks they are on. You first need to determine what your goals are for social media, how …
I’m all for planning, but remember to plan in a certain amount of “Will respond” time in any social media camapign. Social is a conversation. I know you’ve heard that idea over and over, but its practical expression is to build in response time to any social plan. Don’t just lecture, listen too.
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